Patient-Centered Care: Nursing’s Role in Quality & Safety

Nurses play a pivotal role in ensuring quality and safety through patient-centered care, which emphasizes empathy, communication, and shared decision-making. By actively involving patients and families in care planning, nurses help improve treatment adherence, satisfaction, and outcomes. Their frontline presence enables early detection of complications and swift intervention, directly impacting patient safety. This session will explore real-world scenarios where nursing leadership and vigilance have transformed care quality across diverse clinical settings.