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Effective Communication Saves Lives
This lecture on verbal communication skills can offer a comprehensive understanding of effective speaking, writing, and presentation techniques, especially in healthcare settings. By providing real-world examples of both successful and poor communication, learners can better grasp the impact of their interactions with patients and colleagues. Communication breakdowns in healthcare can lead to serious consequences, including medical errors, delayed treatments, and reduced patient satisfaction. Emphasizing clear and empathetic communication is essential for improving patient outcomes and fostering a safer, more efficient healthcare environment.
About the Speaker
Dr (Gen) Bipin Puri
Director Medical Services, Indraprastha Apollo Hospitals, New Delhi